Privacy

We take the issue of privacy and security of data very seriously. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

NES may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2014.

We may collect the following information:

  • name
  • contact information including address, email address and telephone numbers
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
  • credit card details or other financial information for payment purposes

NES and its subsidiaries may also keep records of all monitoring activities so that accurate statistics can be derived and reported to the Government as required. Monitoring events and their results will be recorded in our internal databases.

We require this information to meet our legal obligations, and to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.

Any personal data submitted to NES, including information you provide when booking surveys, registering for further information or for other communication purposes, will not be sold to third party suppliers for direct marketing.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by NES for future communication or direct marketing purposes.
  • If you have previously agreed to us using your personal information, you may change your mind at any time by writing to us.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

NES complies with current data protection requirements, and will store and process information in full compliance with your rights under the Data Protection Act.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any information found to be incorrect.

If you have any questions concerning our privacy policy, please contact us.

Get in touch

Call Us Today :01908 442 158

Or complete our form below and we will be in touch